Privacy Policy

Trade Print Australia Pty Limited ("Trade Print Australia") is committed to meeting the requirements of the Commonwealth Privacy Act 1988 when dealing with personal information supplied to us by our customers.

Collection of Personal Information
Trade Print Australia only collects information that is relevant to our business relationship with you and assists us with carrying out our services. The information we collect will include contact details (address, phone number, email), personal details and information about your use of our services.

Where information is collected we will endeavour to do so directly from you. Where information is collected we will endeavour to inform you of why the information is being collected and how it will be used. We will also inform you of whom we may disclose the information to (if anyone) and why. We will take all reasonable steps to ensure that information we collect, use or disclose is accurate, complete and up-to-date.

Security of your information
We will take reasonable steps to ensure that all information we collect is stored in a secure environment and accessed only by authorised persons. We will not retain any information for any longer than it is required by us, except to fulfil our legal obligations.

How we use your personal information
The information we gather from you is required to fulfil certain requirements necessary to carrying out our business including account management, delivery of goods, and credit management. For example delivery addresses to enable the delivery of goods, contact phone numbers for employment or credit referees, bank account details for the processing of payments etc.

We may use personal information for a purpose other than the purposes specified above if:

you would reasonably expect us to use the personal information for that other purpose; and
the other purpose is related to the purposes (specified above).

If we wish to use any of this personal information, information or data for any purpose other than to conduct our core services, we will not do so unless we have your consent.

Exceptions to this include:

where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health;
where we suspect that unlawful activity is or has been engaged in and uses the personal information, information or data to investigate the suspected unlawful activity; or
the use is authorised by law or reasonably necessary to enforce the law.

Disclosure of your information
The information we collect from you is confidential. We will not reveal, disclose, sell, distribute, license, share or pass that information on to any third parties, other than to those select organisations who perform certain functions or operations for us, for example the freight company used to deliver goods to you, or the credit rating agency used for the purpose of processing your credit application. We may disclose the personal information, other information or data we collect from you for the purpose specified to you at the time of collection or for another purpose if:

you would reasonably expect us to disclose it for that purpose; and
that purpose is related to the purpose specified to you at the time of collection.

If we wish to disclose any personal information other than in a manner set out above, we will obtain your express consent to do so.

Restriction of Liability
Trade Print Australia makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents of its website and expressly disclaims liability for errors and omissions in the contents of its website. No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents of this website or its hyperlinks to other Internet resources. Reference in our website to any specific commercial products, processes, or services, or the use of any trade, firm or corporation name is for the information and convenience of the public, and does not constitute endorsement or recommendation by Trade Print Australia.